Shipping policy

SHIPPING POLICY

Last updated: October 16, 2026

Shipping destinations
TwoStep Lace currently ships within the United States.

Shipping estimate
Our estimated shipping timeframe is 7–12 business days. Business days are Monday through Friday, excluding public holidays. Delivery dates are estimates and can be affected by carrier delays or other circumstances.

If we cannot ship within the timeframe promised for your order, we will contact you with an updated estimate and cancellation or refund options as required by applicable law.

Shipping charges
Any shipping charges are displayed at checkout before payment. Free-shipping offers, when available, are subject to the conditions stated with the offer.

Tracking
When tracking is available, your shipping confirmation will include the tracking details. Carrier updates may take time to appear after dispatch.

Address changes
Please check your delivery address carefully before placing an order. Email twosteplace@gmail.com immediately if you need to request a correction. Changes may not be possible once fulfillment begins.

Delivery problems
If your order is delayed, marked delivered but missing, or arrives damaged, contact twosteplace@gmail.com with your order number and relevant details. We will investigate and explain the available next steps. Nothing in this policy limits your rights under applicable law.

Contact
For shipping questions, email twosteplace@gmail.com.