Terms of service
TERMS & CONDITIONS
Last updated: October 16, 2026
About us
This store trades as TwoStep Lace and operates from North Carolina, United States. Contact us at twosteplace@gmail.com.
These terms apply to purchases from our store. Our Shipping Policy and Return & Refund Policy also apply to your order. Please review them before purchasing.
Product information
Review the product description, size chart, selected color and size before ordering. Accessories and styling items shown in photographs are not included unless expressly stated in the listing.
Some product or styling images may be digitally created or enhanced. Screen settings can affect color appearance. These statements do not limit your rights if an item is materially different from its description.
Prices and payment
Prices are shown in the currency identified in the store and at checkout. Applicable shipping charges and taxes collected by us are displayed before payment. Available payment methods are shown at checkout. Please provide accurate billing and delivery information.
Orders and availability
Products and variants are subject to availability. If we cannot fulfill an order, we will contact you and refund any payment collected for the canceled items.
If a material pricing or listing error affects your order, we will contact you before fulfillment to explain the issue and any proposed correction. You may cancel the affected purchase and receive a refund rather than accept the correction.
Shipping, returns and cancellations
We currently ship within the United States, with an estimated shipping timeframe of 7–12 business days. See our Shipping Policy for details.
Return requests may be made within 30 days of delivery, subject to the eligibility conditions in our Return & Refund Policy. Customers pay return postage for change-of-mind and sizing returns. Approved refunds can take up to two weeks to process, subject to any shorter deadline required by law.
Contact us promptly to request an order change or cancellation. Changes cannot be guaranteed once fulfillment begins. Mandatory legal rights take priority over conflicting policy terms.
Promotions
Discounts and promotions are subject to the conditions displayed with each offer. Offers cannot be combined unless expressly permitted.
Website use
Do not use this website for unlawful purposes, fraudulent transactions or activity that interferes with its operation. Do not copy or commercially exploit website content without the appropriate rights holder's permission.
Privacy
Personal information is handled as explained in the Privacy Policy published on our store.
Consumer rights
Nothing in these terms excludes or limits rights, warranties or remedies that cannot legally be excluded or limited.
Governing law
These terms are governed by the laws of North Carolina, United States, subject to any mandatory consumer protections and rights to bring claims in another jurisdiction that apply to you.
Changes
We may update these terms for future purchases. The version presented when you placed your order applies to that purchase, subject to applicable law.
Contact
Questions about these terms can be sent to twosteplace@gmail.com.